At Om Tibetan jewelry, we strive to make this a pleasant shopping experience. Here are our shipping guidelines.
To place an order by fax, email, or mail, please click here to download the Fax /Email /Mail Order Form.
We do ship internationally.
- Shipping Method and Time
- Shipping Rates
- Order Methods
- Payment Methods
- Back Order
- Return Policy
Shipping Method and Time
Om Tibetan Jewelry sends all of our orders by USPS or UPS. The shipping choices for online orders shipped within the United States and internationally are Standard, Priority. We ship items in one to two business days. The shipping time in the United States will be 3 to 7 days.
Shipping time to countries outside the United States varies. It normally takes 10 to 20 business days. Tracking numbers are not available for orders outside the United States.
Shipping Rates
United States
Order Amount |
Shipping Rate |
Under $49.99 |
$5.65 |
$50 Up |
Free |
-Sales Tax will be applied on orders from TX
International Orders
Order Amount |
Shipping Rate |
Under $50 |
$12 |
$51-$99 |
$14 |
$100-$200 |
$18 |
$201-$300 |
$24 |
$301-$400 |
$28 |
$401 Up |
Free |
Import tax or duty might be charged by customs if the jewelry is shipped to countries other than the United States, and this will paid by the customer. Upon request, we will offer insurance or use other shipping carriers. If there are extra costs, we will contact you.
Order Methods
Online |
Order from our secure online store |
Phone |
Call our toll free number, 1-866-446-5988 |
Fax |
Complete the fax order form and fax
it to (512)371-0810 |
Mail |
Send check or money order to:
Om Tibetan Jewelry
8711 Burnet Rd. Suite F-68
Austin, TX 78757
U.S.A. |
If you would prefer to order offline, just send us an email with your name, telephone number, and what you would like to order, and we will call and get the rest of your information by phone.
Payment Methods
Online orders can be paid by credit card, debit card and PayPal. We accept the following credit cards: VISA, MasterCard, American Express, JCB, and Discover. We also accept most bank VISA or MasterCard debit cards.
Orders sent via mail can be paid by credit card, cashier's check or money order.
If you want to pay by money order or cash, please send it to Om Tibetan Jewelry 8711 Burnet Rd, Suite F-68 Austin, TX 78757. Please leave us a note with the item numbers you would like to receive.
Back Orders
In the unlikely event that a Tibetan jewelry item in your order is unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges). It normally takes two weeks for a Tibetan jewelry item to reach you if it is on backorder.
Return Policy
Om Tibetan Jewelry would like you to be happy with your jewelry purchase. You can return or exchange your Tibetan jewelry using the guidelines below.
United States
If any item is damaged on arrival, please contact us immediately. And if in any other way you are dissatisfied with your Tibetan jewelry order, you may return the item(s) within 30 days of accepting delivery. We will refund the purchase price. We do not refund the shipping price on returned Tibetan jewelry or on orders that qualified for free shipping. For those items qualified for free shipping, we will deduct the actual shipping cost if you return the items.
Countries Outside United States
If you are dissatisfied with your Tibetan jewelry, you can return the item(s) within 30 days of accepting delivery. We will refund you the purchase price, but not the shipping. | 
